
Melanie Denise (Anderson) Davis
TECHNICAL CONTENT STRATEGY & OPERATIONS
Melanie Denise (Anderson) Davis
TECHNICAL CONTENT STRATEGY & OPERATIONS
TECHNICAL CONTENT STRATEGY & OPERATIONS
TECHNICAL CONTENT STRATEGY & OPERATIONS
Technical Content Strategy | Technical Content Operations | Content Experience | DITA/XML Content Migration | Information Architecture | Technical Editing & Writing | Documentation Tools | Cross-functional Leadership
Passion drives what I do. Even after years of experience designing, developing, implementing, and leading content strategy and operations projects for multinational enterprises, governmental agencies, startups, and individuals, I’m still wildly curious about new technology. There’s always a way to do things better, faster, smarter.
Leading with a “paper clip and rubber band” approach has often been my path to adopting new processes and tools for documentation teams that don't typically have high budgets.
Manually creating a prototype to demonstrate how new technology and methodologies could optimize processes and scale efficiency often persuades purse holders to invest in innovative solutions.
Plus, it builds team skills for implementation and maintenance.
Generative AI is now an essential tool in the documentation technology stack.
With a degree in journalism and a long career in technical documentation, I find refining AI prompts to obtain the desired information or perform a task as comfortable as interviewing a Subject Matter Expert (SME) or consulting a thesaurus.
GenAI radically accelerates and elevates my paper-clip-and rubber band approach. I’m here for it!
I’ve earned a reputation for building global teams that
deliver beyond their capacity, deepen their professional mastery, and thrive in environments of high expectations and tight deadlines.
First, I assemble a creative and collaborative cross-functional team of staff, SMEs, and vendors across organizational levels.
Then, I foster an environment of camaraderie, encouragement, empowerment, acknowledgement, and appreciation.
Creating Capacity-exceeding Technical Content Teams
Is your team under resourced and overcommitted? Do they feel unappreciated and overwhelmed? Do you wonder how to keep them motivated to do ever more in even less time?
Join Mel for practical guidance on how to develop your team not just to succeed but to thrive in an environment of high expectations and tight deadlines. We’ll look at best practice and innovative ways to streamline your documentation development workflow, increase your teams’ competence and confidence, and communicate your successes
across your organization and beyond.
Nope, we won’t talk about how to use generative AI to write more efficiently or elegantly. Instead, we’ll look at how to augment existing technical writing LLMs with data models for specific niche writing tasks that are time-consuming but low-return.
With pertinent prompts, you’ll be able to hand over mundane writing tasks to new team members–Earl Error Messages, Aaron API References, and Rhonda Release Notes–and free up your few real writers to focus on the expertise machines can’t emulate.